Monochromatic Muse Shrug

Your order will be dispatched within 10–12 working days after you receive an order confirmation email.

Delivery Timelines (Post Dispatch)

Once your order has been dispatched, you will receive a notification from us. Delivery timelines are as follows:

Local Delivery (within Pakistan): Up to 3 business days

Skip the Queue 🚚

Need something sooner? Explore our Ready-to-Ship Collection!

Ready-to-Ship Orders are dispatched within 48 hours of order confirmation.

Please refer to the images in the gallery or reach out to us on WhatsApp or Instagram for more information.

At Couture Kahani, customer satisfaction is our priority. We offer exchanges within 48 hours of delivery if the product meets the following criteria:

✅ Incorrect size

✅ Manufacturing defect

To initiate an exchange, please email us at Couturekahani@gmail.com with your order details and a brief reason for exchange.

Once the item is received at our warehouse and inspected, our team will get back to you as soon as possible.

Note: All shipping and handling costs for exchanges are the responsibility of the customer.

Colour Disclaimer

We strive for the best possible color accuracy in our product photos. However, please keep in mind that slight variations in color may occur due to lighting, screen settings, and natural fabric dyeing processes.

Alterations

Need a different fit? We’ve got you covered.

If you’ve ordered a larger size or need a shorter length, you can send your outfit back for custom alterations.

Alteration Fee: PKR 1500/-

Shipping and handling costs to be borne by the customer

To arrange an alteration, please email us at couturekahani@gmail.com

Order Cancellations

Please note: We do not accept order cancellations once an order has been confirmed.

Email: Couturekahani@gmail.com

Phone number: +92 304 5385388

Office hours: 10 a.m. to 5 p.m. (Mon-Fri)